Project

Grocery Delivery Platform

Optimizing Real-Time Orders & Delivery Flow for Grocery Commerce Platform

Client type: Online Grocery Delivery Startup
Duration: 4 Months
Team size: 1 QA Lead + 3 Engineers

Overview

Testing a grocery delivery platform involves a comprehensive quality assurance approach, covering user-facing apps, delivery personnel apps, and admin panels.

Client overview

About client

A grocery delivery platform providing same-day delivery with real-time order tracking.

Platform

Android, iOS, Web Admin

Users

150,000+ app users

Problem statement

The platform faced address issues, delayed order status updates, and failed COD orders.

Challenges

Delivery slot conflicts
Order status sync delays
COD payment mismatches
App crashes on low-end devices

Our solution (testing approach)

Real-time order API testing
Slot booking validation
Mobile device compatibility testing
Regression automation for order flow

Results & metrics

55% better order status accuracy
35% fewer failed COD orders
92% crash-free mobile sessions

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