Project

Telstra Mobile Banking

Accelerating Loan Processing with Accurate QA for Credit Engine

Client type: NBFC / Lending Platform
Duration: 5 Months
Team size: 1 QA Lead + 2 Engineers

Overview

We have done testing of this mobile app and check the face reorganization testing with and check the security of the real user. we have checking driving licenses, passport and face scanning using the mobile app.

Client overview

About client

A lending platform providing instant personal and business loans using automated scoring.

Platform

Web + APIs

Users

8,000+ applicants/month

Problem statement

Loan approvals were delayed due to scoring errors and API failures with third-party KYC providers verification.

Challenges

KYC API failures verification
Incorrect eligibility decisions
Delayed document verification
Stress issues during campaigns

Our solution (testing approach)

API contract testing
Decision engine validation
Automation for eligibility scenarios
Performance testing for campaigns

Results & metrics

55% faster approvals
80% fewer scoring defects
35% better conversion rate

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